Terms of Service – Mayo Grill

Last updated:October 2022

Welcome to Mayo Grill. By accessing or using our website (www.mayogrill.com), placing an order, or visiting our restaurant, you agree to the following Terms of Service. Please read them carefully before using our services.

1. General Information

Mayo Grill is a family-owned fast food restaurant in Aurora, IL. Our website provides information about our menu, hours, and services, as well as the ability to place takeout and delivery orders.

2. Use of Our Website

  • You agree to use our website only for lawful purposes.

  • You may not attempt to disrupt or harm the functionality of our site.

  • All content on this site, including text, images, and logos, is the property of Mayo Grill and may not be used without permission.

3. Ordering & Payments

  • Orders may be placed in person, by phone, or online (when available).

  • All online orders must be paid in full at the time of checkout.

  • We accept major credit/debit cards and other listed payment methods.

  • Prices, menu items, and availability are subject to change without notice.

4. Delivery & Pickup

  • Delivery services are available within our designated areas in Aurora, IL.

  • Estimated delivery times are provided for convenience but are not guaranteed.

  • Customers are responsible for providing accurate delivery information.

  • Pickup orders must be collected promptly during business hours.

5. Refunds & Cancellations

  • If there is an issue with your order, please contact us immediately.

  • Refunds or replacements may be issued at our discretion in cases of incorrect, missing, or unsatisfactory items.

  • Orders cannot be canceled once food preparation has begun.

6. Allergies & Dietary Information

  • Mayo Grill makes every effort to prepare food safely; however, we cannot guarantee that our food is free from allergens such as nuts, dairy, gluten, soy, or seafood.

  • Customers with allergies or dietary restrictions should inform us before ordering.

7. Limitation of Liability

Mayo Grill is not liable for:

  • Any damages or losses arising from the use of our website or services.

  • Delays in food preparation or delivery caused by circumstances beyond our control.

8. Changes to Terms

We may update these Terms of Service at any time. Any changes will be posted on this page with the updated date.

9. Contact Us

If you have questions about these Terms of Service, please contact us:

Mayo Grill – Aurora, IL
(331) 258-6603
www.mayogrill.com